Having Difficult Conversations | Mandy Tilton, BAYADA Home Health Care - 8:15 a.m.
We all face difficult conversations - with our supervisors, our colleagues, and our patients. Learn how to make these conversations as effective for your recipient as well as yourself.

Inventory Control - The Key to the Financial Health of Your Facility | Tracy Reynolds, VP Operations CDI Health - 9:10 a.m.
Inventory control is far more than counting supplies.  Technicians can be a pivotal part of your facility's financial health - and doing so can create a new career path that makes use of your current skills and talents.  Find out more about this intriguing opportunity for growing your career.

CTOs: What does the Future Hold? | Mark Gray, FMCNA, Ted Kasparek, DaVita, & Heather Paradis, CDI Health - 10:45 a.m.
Even during the pandemic, changes are coming to the technical side of dialysis.  Learn what to expect coming to your clinic and your patient soon - and how you can best prepare yourself for these changes.